| Yea, definitely do not have an aggressive or "I know I'm right, so just stop talking and listen to me" attitude. I recall some posts last year that suggested the FA office was extremely grumpy and weren't really listening to their issues. However, when we called (and my parents, as salespeople, understand that most service jobs involves a lot of frustration, made sure to be as polite as possible) we found an extremely helpful person in the office and she even commented (when I met her in person 1st quarter) that it was enjoyable to talk to people who were not calling to vent about a financial package. |