| jmmom and sueinphilly - thanks for the reminder about backing up - D does put everything on her flash drive (hopefully that's good enough for daily use). She also copies it to her email and sends it to her email at school as well. She is very nervous about losing her work. Our problem that week was that the computer often wouldn't work long enough for her to save the information. Somehow, she only lost a little bit of her work in the end - especially considering how often it happened.
sunnyflorida - I think your suggestion is good, and if I have that problem again, I will do as you recommended. Luckily, I haven't had much of a problem understanding the people I spoke to - they just weren't really very helpful in the end. |