| I was with a friend of mine when she went to an Apple store because she had dropped her laptop & cracked her LCD. I'm not sure if she had apple care or not but they told her that the cost to replace her LCD was greater than the cost of her buying a new laptop - and then they proceeded to try to sell her a new laptop! We were disgusted with them & left the store.
I'm glad from reading other people's responses that other apple stores are kinder. |