| Is your child's college web site navigable? I don't want to judge the book by its cover, but I find myself wondering a bit about S2's college as every encounter with the school's web site results in un-navigable or un-findable information or false links. And this is a university that requires almost everything - including billing - to be done on-line.
Today was the fourth time I had to call the university for information that was purported to be or should have been easily available on the web site. The employee with whom I spoke today said she has been swamped with calls from students and parents who are having similar difficulty with the web site.
S1's college web site is fabulous and a great resource. The contrast is disconcerting and leads me to draw conclusions about quality and commitment to students and their families.
Anyone else finding this to be a problem or is this an isolated issue? |