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i would say call them but it's already been established that the phone is not being answered. i had the same problem for a while and was worried that they hadn't received my information because i hadn't received a confirmation email. i emailed them about it and about a week later i received a confirmation email. so i'm not sure exactly what's up; it's probably just a glitch or something. from what others have said, i get the feeling that there have been a few problems along the way so i don't think i'd worry about it.
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