@mamom: I don't have any solutions or magic potion or I'd be using them myself. But we understand how crazy you can feel when all the "experts" keep saying nothing is wrong. I often feel like people are watching a penguin and yelling "just flap harder and you can fly -- you're a bird, after all, you lazy thing". I have no idea what sorts of evaluations/tests S2 has undergone but we get results on Friday. His university had services, but you have to go find them and of course that wasn't going to happen. He took the same class 3 times and failed it 3 times -- wouldn't you think that would send up some sort of flag? But no, it doesn't. Advisors get an email "suggesting" they "touch base" with an advisee AFTER they have been put on academic probation (I have friends who are professors) -- what good is that? We admire the ashes of the barn once it has burnt down? I consider S2 lucky in that he withdrew before he was put on probation, which saves what good academic progress he did have.