"Have you noticed if students in two-person dorm rooms tend to have room for trunks? Is that a typical item to see, even though it wouldn't fit in a closet? She will be in Slusher."
No problem.
If you're talking about a flat top trunk and don't want to get into it very often you can use one as a TV stand and then you'll have room. Otherwise you'll probably have a bit of a hard time fitting it in... anything's possible though. It really depends on how you lay out the room. How big of a trunk are you talking about?
"And another computer question - we found out that she cannot be mailed the computer software pack from VT, but will have to get it once she arrives. Are there people available to help set it up or will it be insanely too crowded at that time. Suggestions? Thanks again!"
For the first week or so the Torgeson Bridge (connected to the library and Torgeson Hall) is full of VTConnect (or something like that) people to help you set up your software. That's also where you pick it up. They will be a little crowded, but I only had to wait about 15 minutes to get someone to help me.