Service Interruptions & Search Disabled

[Roger_Dooley]

Sorry about the outage. Last week, we switched to a new cluster of ultra-powerful servers. One of them developed hardware issues shortly after the switch and had to be changed out. Two others were crashing periodically, and we reloaded them. The third one went down earlier tonight, taking the others with it. We hope to reload it later tonight, which we think will end our outages.

Thanks for your patience - we know how much you rely on CC!!

[sfgiants]

I think ya'll need to get some more reliable servers.

[bman14]

Thanks for your patience - we know how much you rely on CC!!

I laughed when i read that...... in a good way.

[Def890]

Thanks for all your hard work at making CC even better Roger.

[mommusic]

LOL
I read "outages" as "outrages."

[CaptainZ]

Roger,
I'm posting here because there doesn't seem to be a link anymore in the Stats Profiles for reporting problems.

The problem is that people who had previously posted their stats (prior to the server switch, perhaps?) no longer appear in the colleges' lists. I was able to access my profile and, by editing it, to re-activate it, because then my stats appeared in each of the colleges' lists, as they had previously.

I'm sure I'm not the only one who would appreciate having those stats recovered.

Thanks!

[CollegeMom]

On the opening page for CC, there is still a message that says the Discussion Forums are down for maintenance, so you may want to take that down.

[Corroborator]

i guess we get what we pay for

[Roger_Dooley]

LOL, we expect to give you a lot MORE than you pay for, Corroborator!

We're aware of the Stats problem, but our programmer hasn't been able to work on it because of the server issues. We know what the issue is, and we'll fix it as soon as the servers are stable.

For those wanting an update, we rebuilt two of the servers already, but the third one went down causing the most recent outage. We have swapped out the hardware, and over the weekend should complete some additional work to get everything not only reliable that redundant, i.e., if we lose a server the forums keep on running.

Once again, thanks for your patience!!

[egghead9033]

i was sad

[SpringfieldMom]

Yikes! I'm in the middle of fin aid forms! I missed you more than words can say!

[Weasel8488]

Another comment on stats profiles: I think it would be a good idea to link a user's stats profile from his or her public profile.

[Roger_Dooley]

That's already done, Weasel, but we turned it off while we were sorting out the big issues. The stats profile links back to the profile, too.

[smangin]

Yes, at times I think that I rely on CC too much but I'm too addicted to quit

[fhimas88888888]

Haha yes, I do rely on CC A LOT!