Collegeboard CSS profile Problems

eg2333 · 10-28-2009, 09:52 PM

Currently I am trying to begin my CSS profile and for some reason it keeps timing me out in the middle of the application and I have been trying for the past 40 minutes and I just can't get it to work. Any idea what is wrong?

velleity · 10-28-2009, 10:02 PM

Exactly! The "contact us" feature seems to have gone out of whack too. I was afraid I was the only one..

abington · 10-28-2009, 10:49 PM

I have also been trying for an hour to access the site and it keeps timing out. I emailed them, no reply. What to do about applications due 11/1?

eg2333 · 10-29-2009, 12:09 AM

Yeah this is not good news when your application is due 11/1

APOL · 10-29-2009, 12:12 AM

It may be a log jam...too many on the site at one time?

eg2333 · 10-29-2009, 01:57 AM

Ok, now it finally works, but for some reason it randomly refreshes the page while i'm filling out my application and I keep losing my progress.

This is seriously just ridiculous

ugga_ugga · 11-01-2009, 05:56 PM

Same thing is happening to me and 11/1 is creeping up in a few hours. I've been refreshing this page for a few hours now, but it either times out or only lets me fill in a few questions before it automatically refreshes the page and I lose all the information I just filled in. The only consolation is that this is happening to everybody.

Anyone know if colleges will make a big fuss if the Financial Aid Forms and everything else is in on time except for the CSS profile?

kelsmom · 11-01-2009, 06:07 PM

Does the Profile have to be in by 11/1, or just the admissions app? Is this for ED? I didn't realize there were schools that have an 11/1 Profile deadline.

'rentof2 · 11-01-2009, 06:49 PM

When my son applied ED a couple years ago, we had a Nov. 1 deadline for the CSS Profile. It was actually earlier than the Common App deadline for the school (which was Nov. 10th, if I recall.)

kaebug92 · 11-01-2009, 07:09 PM

lucky people i have been trying to continue my existing application for over 5 hrs now and no luck. mine is also due in a few hrs. praying i can get in before too long.

stressed!!! · 11-01-2009, 07:15 PM

I am going to have a nervous breakdown I have been trying to log on since 5. I only have like 5 questions left and I have to have it in today. Will they extend the deadline if its a server problem. I tried to email them too and I got a server error.

ISellHope · 11-01-2009, 07:25 PM

Same here, I'm freaking out and I have a massive headache from this.
My email bounced back as well, this is absolutely ridiculous. I hope universities understand, my report was ready to be sent, it was just a final check but now I cant even log back in!

kaebug92 · 11-01-2009, 07:36 PM

Stressed and ISellHope- Its nice to know im not the only one having headaches and meltdowns due to this problem!!!

I have lots of AP Classes HW to complete before tomorrow too so tonight will most likely be an all nighter since right now all im able to do is stress over this mess.

GreatWhiteNorth · 11-01-2009, 07:37 PM

My advice is to try very late at night or very early in the morning. I believe the site is getting more volume than it can handle during daytime and evening hours. Yesterday I tried for hours and got nowhere so this morning got up at 5:00 a.m. to try and it was a breeze.

Good luck!

stressed!!! · 11-01-2009, 07:39 PM

But it has to be submitted by midnight. Im going to cry.