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I am a short asian girl, and where I live, that means taking crap. However, I refuse to take crap from people. I don't want to ever give them the satisfication of making them feel better.
So here's the senario, I buy stuff from JC Penny online, and I have to return stuff through the home store. I go there, and immediately I see a sick looking lady who asks for the manager. The manager is a 30 year old white lady with too much makeup. She tells me I can't return the items since they have been worn, but I never opened them! So, I tell her what kind of custome service is this. She gives me look of contempt like you ugly minority girl who do you think you are. She didn't say it, but it was written all over her face. Instead she called me a snobby brat and told me that returnng it would mean a loss for the store's revenue! So, she only agreed to return one item, and when she left she said your welcome in a super fake voice. THIS is a store manager who's 30 years old for chrissake! as I was leaving I was thinking about a comeback but it never came to me. I should not have given her the satsfaction of it!
So, it turns out that the store never returned the money onto my card. I have to go there again to resolve it. I called the store and she still remembered me~!
I am sick of fake middle aged white ladies treating me like -. What should I say to her after I go there and they finish processing my money?
something along the lines of "lady, you talk about losing revenue, and in case you haven't figured it out, customers sign YOUR paycheck" or "Lady, you need to get off your high horse/ fake designer heels and stop prejuding people cuz customers sign YOUR paycheck. OR Lady, I was so surprised that you still remembered me--your life must be really boring and pathetic.
sorry, I'm just ranting..... Which should I say? I don't want to give her the satisfaction of using me as an ego booster...
I knew a girl who never let people enjoythe satisfaction of putting her down...she always had the right words to say....
What would you have done? Which phrase should I say?