I'm having a problem with my Verizon cell phone -- and since there's such a broad range of talents and experience here on CC -- I'm asking you guys for help!
My cell phone won't ring when I am out of state. I get texts, I get voice mails, and I can make calls -- but don't call ME cuz it won't ring.
I first noticed this in May. Although, with bad zones and not a lot of traveling, who knows when it really started. It took me quite a while to figure out the pattern -- that it was roaming related and simply wouldn't receive calls when I am across the state line.
I have switched phones -- on the new every two plan. I have updated my roaming, per my own idea and per the Verizon techie who had nothing else to offer. My kids are both on the family share plan with me and *their* phones are just fine. Old phone, new phone, same problem.
I can be holding my phone in my hand and if I am out of state I will get a voice mail, or a text message, but no incoming calls. And it doesn't seem to be bad zones -- I can call right out with 4-5 bars.