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Visited on Friday, November 10. After a tepid 'presentation' in the auditorium, we were placed with a tour guide who was the farthest thing I would have hoped for from this university ... a gum chewing, sorority-sweater-wearing, heavy-eye-lined girl who provided insights like "the foods not really that terrible". Brilliant.
I was so disappointed, but more importantly, my daughter was disgusted. I tried to dissuade her by saying you can't judge an institution by one person. But, I then had to admit that it does say something about the the school and their lack of respect in providing an experience that equals the time and money that we spent to be there.
How hard is it to vett and train your tour guides to be on brand?or at least presentable? Not very. If you can't, at a minimum, get that right, then I can hardly be expected to pay you $50,000+ to motivate and educate my child.