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I know this isn't specific to regular semester/annual financial aid, but when I took a J-Term Abroad course (fin-aid eligible), I did not receive any information until the last business day prior to the acceptance deadline. I had emailed and emailed and they said the info was coming and it hadn't. I eventually drove down to SFS and sat there and waited until I could get an answer. Eventually I met with a Financial Aid officer and he took me into one of the small offices and pulled up my application and explained their methodology for calculating aid and told me what I could likely expect. It wasn't final yet since they were working on everyone's one-by-one. Later that afternoon I did get an email with my award and it was what he told me it would be.
Point of the story: they are likely realllly backed up especially so with more people applying for financial aid. I'd expect you'd probably have an answer by move-in day. I know, it's not comforting at all...but I wouldn't lose hope or start stock-piling Ramen noodles just yet.
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