Although 10 years old, this report highlights the challenge for great universities to maintain the quality of undergraduate education.
NYT article on Harvard Task Force Report for undergraduate education. http://www.nytimes.com/2007/05/10/education/10harvard.html
“It’s well known that there are many other colleges where students are much more satisfied with their academic experience,” said Paul Buttenwieser, a psychiatrist and author who is a member of the Harvard Board of Overseers, and who favors the report. “Amherst is always pointed to. Harvard should be as great at teaching as Amherst.”