My mom has called the college I'm going to be attending almost everyday. Each time we get a different person on the line. The college doesn't tell us anything (and I mean almost anything!) unless we call them. Whenever my mom asks a question, she will sometimes get a smart-ass answer. These are questions that are very important. She said that she has received more smart-ass answers than not. I'm wondering if this is normal behavior in colleges. We do get nice people on the line, but not very often. Did anyone else ever experience this?
P.S. I am keeping my college confidential.