right arrow
Informational Message Stay on top of the information you need to navigate the admissions process amid the COVID-19 pandemic. We've got articles, videos and forum discussions that provide answers to all of your test prep, admissions and college search questions.   Visit our COVID-19 resource page.

Introducing Kai!
Your College Confidential guide bot.


Kai can provide tips and support as you research and apply to colleges, and explore majors and careers.





Chat with Kai
here, 24/7!


or Skip Forever

IMPORTANT NEWS: CC Forums are now in read-only mode as the team is working on the transition to a new, modern forum platform with enhanced features. We anticipate full service on the site to return by Friday, Nov. 27 at 2:00pm ET. Read more about this here!

CC slowness on IPAD

1214mom1214mom 5608 replies200 threads Senior Member
Anyone know why pages are so slow to load using an IPAD?
I’ve tried turning it off and on, and clearing web history, along with logging in and out of CC. It take MAY seconds (maybe a minute) for anything to happen when on CC. No other web pages I go to have this issue.
40 replies
· Reply · Share
«1

Replies to: CC slowness on IPAD

  • vpa2019vpa2019 800 replies22 threads Member
    I’ve had the same issues. Also rebooted my router...no change.
    · Reply · Share
  • privatebankerprivatebanker 6951 replies172 threads Senior Member
    edited July 9
    I was hoping someone would ask. On an iPhone I have to push the back and forward arrows to get it to load page by page. It’s awful.

    @CCadmin_Sorin @CCadmin_Jon
    edited July 9
    · Reply · Share
  • me29034me29034 2318 replies122 threads Senior Member
    I am having the same problem. I figured out that after I click on a page, the line starts going across the top like the page is loading and then stops, then I click the X and the page just loads. I’m not sure why, but it works for me.
    · Reply · Share
  • happy1happy1 24694 replies2511 threads Super Moderator
  • privatebankerprivatebanker 6951 replies172 threads Senior Member
    @me29034 you are literally a genius. How you figured that out I’ll never know but I’m very grateful.
    · Reply · Share
  • CCadmin_SorinCCadmin_Sorin 2966 replies422 threads Community Manager
    Thanks for flagging, guys! I'll create an internal ticket for the tech team to look into the issue.
    · Reply · Share
  • travelnuttravelnut 2078 replies15 threads Senior Member
    I am having the same problem on both my iphone and my ipad (recent models). Sometimes hitting the x helps, sometimes not and changing threads starts the whole process all over again. It has been a problem for at least a week. Would be most grateful for a fix and appreciate the responses. Thank you.
    · Reply · Share
  • CCadmin_SorinCCadmin_Sorin 2966 replies422 threads Community Manager
    The tech team got back and they're asking for some details in order to replicate the issue. Can you please let me know what device, OS version, and browser you're using when the issue happens? Thanks a lot!
    · Reply · Share
  • vpa2019vpa2019 800 replies22 threads Member
    I’m on an iPad using the 13.5.1 OS version of safari. Interestingly the loading problem varies for me depending on which WiFi service provider I use. My xfinity WiFi works well but my Verizon WiFi has loading issues.
    · Reply · Share
  • privatebankerprivatebanker 6951 replies172 threads Senior Member
    I phone 8s. Latest iOS version and upgrades automatically.

    The x process works most of the time.

    It’s like it gets locked navigating to a thread or back to latest posts after loading 95 percent of the way and freezes. Is the best way to describe.

    If you hit the back button and forward a few times it will load. But then you have to do this every time you navigate.

    That’s the best way I can explain.
    · Reply · Share
  • me29034me29034 2318 replies122 threads Senior Member
    On an iPad with iOS 13.5.1 using safari.
    · Reply · Share
  • ucbalumnusucbalumnus 85298 replies761 threads Senior Member
    Perhaps it may help to try a different browser, or ad blocking extensions on/off?
    · Reply · Share
  • CCadmin_SorinCCadmin_Sorin 2966 replies422 threads Community Manager
    Thanks for the feedback, guys! I passed it on to the tech team.
    · Reply · Share
  • 1214mom1214mom 5608 replies200 threads Senior Member
    Newest version of ipad. Software version seems to be 13.5.1
    Still very slow today.

    Thx
    · Reply · Share
  • 1214mom1214mom 5608 replies200 threads Senior Member
    Still having the issue. Any idea what’s causing it?
    · Reply · Share
  • vpa2019vpa2019 800 replies22 threads Member
    @1214mom
    Do you have Verizon by chance?
    · Reply · Share
  • 1214mom1214mom 5608 replies200 threads Senior Member
    @vpa2019, yes I have Verizon.
    · Reply · Share
  • vpa2019vpa2019 800 replies22 threads Member
    edited July 13
    @1214mom
    I have trouble when I use my Verizon WiFi but not xfinity WiFi. Wonder if it’s a Verizon issue.
    edited July 13
    · Reply · Share
  • dwhitedwhite 915 replies61 threads Member
    I am also having the same problem - Ipad, IOS 13.5.1. I have Verizon at home but a different provider at our beach house and it happens with both providers.
    · Reply · Share
  • 4kids4us4kids4us 1242 replies4 threads Senior Member
    @CCadmin_Sorin any updates as to when this issue will be resolved?

    Like others, I’m using an iPad IOS 13.5.1 and still am unable to get the board to load.
    · Reply · Share
Sign In or Register to comment.

Recent Activity