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My pet peeve has been the way some schools describe criteria for its scholarships. We read the descriptions carefully, but I know families who haven't and were confused about how difficult it was to get a specific award. Sometimes it can appear as if the student only needs to meet certain standards to be awarded the scholarship. More than once, after not being selected, I heard, "But he met all the criteria!" If you don't know to watch for "key" words, then those checklists can be misleading.