Hi there. I need to fill out a CSS profile for my mother who is my noncustodial parent and I need to use my CSS ID to log in to the form. Problem is, what I think is my CSS ID isn't working and customer support is offline for the weekend, so....When I log in to my CB account and view the profile I already filled out with my dad, at the top right of the page there is a 7-character CBFinAid ID that I figured was the CSS ID. But when I copy and paste that into the field for CSS ID it tells me it's not.
So my question is, where do I find my CSS ID?