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CSS Profile Not Working

respacingsrespacings 24 replies11 threadsRegistered User Junior Member
I am currently attempting to do my CSS profile for the upcoming year, but I am getting a link that says the "401 is not found." Is this just my computer/account, or is this happening to everyone too? Thanks so much
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Replies to: CSS Profile Not Working

  • thumper1thumper1 74776 replies3277 threadsRegistered User Senior Member
    Can you try a different browser?
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  • Alpine1Alpine1 8 replies0 threadsRegistered User New Member
    Wasn't working for us either this morning. Maybe overloaded since FAFSA is open now? IRS retrieval tool in FAFSA doesn't seem to be working either.
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  • HiToWaMomHiToWaMom 1404 replies17 threadsRegistered User Senior Member
    edited October 7
    Someone in another post said that if you submitted some Schedules when you filed tax, the retrieval tool doesn't work. It's a new thing from this year (2018 tax).

    edited October 7
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  • Alpine1Alpine1 8 replies0 threadsRegistered User New Member
    The retrieval tool worked a day later for us, must've just been down. CSS profile still isn't though, hmmm.
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  • HiToWaMomHiToWaMom 1404 replies17 threadsRegistered User Senior Member
    Your are right. I tried one last time again last night and it worked! I thought it was not working because I have several Schedules.
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  • KBTDPTKBTDPT 13 replies3 threadsRegistered User Junior Member
    I'm getting the same error message on the College Board CSS link. Good thing those apps aren't due until December!
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  • Alpine1Alpine1 8 replies0 threadsRegistered User New Member
    Somebody suggested on another thread to clear cookies, that worked for us. Thanks to patsmom!
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  • thumper1thumper1 74776 replies3277 threadsRegistered User Senior Member
    Clearing cookies and sometimes using a different browser...

    Nuts, right?
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