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Urgent: College Board email says CSS Profile incomplete but was submitted weeks ago
I got a message this morning saying that my noncustodial parent's CSS Profile hasn't been submitted/ is incomplete. But, he submitted and paid for it on Halloween as per his dashboard when i log in. Has anyone had this before? I'm considering calling customer service but am not sure it would help, since the site itself says it's done. Maybe I got this email in error? HELP!3 replies