I have been attending AIU on-line for a year. My major is Business Management, and I am getting good...great grades. I have been on the Deans list throughout my attendance. The on-line layout for the college is easy to follow and I really like it, but I am tired of struggling with the financial aid department. I have spent nearly as much time on the phone with them as I have on Intel-Path. My job is too get good grades, participate in discussions and be professional and courteous. I am doing my job, but I don't feel like they are doing theirs. I took a LOA for medical reasons and I have not received recognition for the classes I have taken since my return. They returned my loan money and now I owe the college $800 + . They would not allow my to drop a class. They wanted me to sign in and then withdraw and take a W. The only other choice I had was to withdraw from classes completely This is crazy! I am 57 years old and a disabled veteran. I am back in school because I want to work using my mind not my back. This is not the first time that they returned my loan money in error. I feel powerless.It has become so complicated that I dread going back.I returned from LOA in early March. They say they returned my loans because I have not been in class since April *&#$#^*& Well they charged me for the classes so what is REALLY going on ? Any suggestions on how to handle this ?