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In Florida, the GC sends the transcripts electronically to Florida PUBLIC schools. At our school, for everywhere else, we had to request a snail mail transcript ($2), pick up the sealed transcript, and mail it in ourselves. The GC did not help with ANYTHING else - no common apps, no recommendations, no suggestions, no scholarships.
The issue I'm reading on this thread is that the OP wants to go to college outside of Florida. Her mom has Florida Prepaid to some degree, and the student qualifies for some level of bright Futures. The mom has clearly stated that she would like this student to attend college in FL...presumably for the financial advantage it gives them.