We hired an expensive college funding consultant to help with all the CSS and FAFSA filings, Scholarship and Merit Aid advice for my senior daughter. Usually, I would do it myself, but my father had just died on October 1 and I could not deal with all the deadlines.
The company was a nightmare from day one. I ended up working harder keeping them on top of things than if I did it myself. NOW - here comes the good part. They missed the deadline for additional documentation request for Northeastern University. They called me 5 days after the deadline and said "you may still be OK - but we missed it". How is this going to effect our aid package - She filed EA and the deadline was 12/1/2018.
I am furious these guys are so inept - and didn't do their job when I really needed them. We paid them $1,500! Is there anything I can do this to make it right?? I have already submitted everything requested myself - after a sleepless night and lots of document uploads, but what else can I do??