2013 Banneker Key Scholarship

KMCCAL
Mon, 25 Mar 2013 17:53:15 +0000

I received the retraction email as well. I couldn’t agree more with the previous posts. The email was very unapologetic and rude. The school had many options on damage-control, but instead chose to send a quick, one-paragraph retraction email that rubbed the majority of recipients the wrong way. A simple ‘We’re sorry’ would have been better than the garbage they chose to include.

I also felt that the timing of the emails was very inconvienent. After getting so many calls and emails from confused recipients, the school could have at least sent the retraction sooner. For me, almost 3 hours passed before the retraction came. 3 hours is a long time for someone who has just been guaranteed a full or partial ride to a state university.

I have come to understand that mistakes happen, but the proccess of recovering from them is very critical. This has given me a very bad impression on the University of Maryland system, specifically the financial aid office.