Another reason to love Southwest Airlines

thumper1
Mon, 07 Feb 2011 20:09:50 +0000

We are SW fans too. DH has gold status on US Air and some AA miles too (Kelsmom, we actually DID get a one way FREE ticket for DD last summer to fly home from San Diego…15,000 points on an OFF day…we hit it lucky). But SW wins hands down with customer service and ease of changing flights. The baggage “not cost” enabled us to actually GET our kid’s things home from CA without selling the ranch. I like the current boarding way much better than the old “cattle call”…and if we really don’t want to hassle, we pay the extra $10 a ticket to get an A boarding pass…worth it.