ATM card fraud

lamom
Fri, 10 Oct 2008 23:35:52 +0000

Three weeks ago, on a Friday son called to say that 3 charges were put on his ATM that were not his. Total almost $100. He called bank & BofA blocked card and went over charges with him. Son verified valid purchases. He was told that if charges were posted then he would have to call and get them reversed. They never posted. But 2 small charges showed up on the following Wed. I am on acct. I stopped at bank to inquire about the $6 charges. Bank lady said someone probably got his new ATM before he received it. I freaked out and she cancelled the new card. She couldn’t help with new $6 charges but let me use bank phone to call BofA. 45 minutes later the $6 were credited and they ordered a new ATM card. 2 days later-sat 1st replacement card arrived. (was blocked by bank lady). Following Tues new Atm card arrived. Son has made a couple fast food, Denny’s, university meal card payment & ATM cash withdrawals. Today a new charge, same place & amt as before with new ATM. S was working so I called to block the card. This time person said he could do nothing to stop pending charge. Each person seems to say something different at bank :(. Meeting son tomorrow will close checking acct and open new one with new ATM. The charges are made at hotel business centers. The charge is the charge for a fax. I spoke with the company to see how they verify acct numbers. They told me if the card swipes and it has money in acct it goes through. So I guess that somewhere son’s ATM card number is copied & then used to make a card? Denny’s, mcdonalds,another fast food & univetsoty are only common places with new & old card. Only two of the places use paper credit card receipts, so I wonder if that is common link if any. H insists that it wouldn’t happen if son used only cash. Perhaps but it isn’t practical. Any suggestions other than getting a new acct. It is such a pain to get live person at BofA and each
Person says something a bit different.