Can you trust your mechanic?

1214mom
Tue, 23 Feb 2016 02:11:01 +0000

Another Volvo owner here. I trust my service advisor at the local dealership. I’ve taken the car in for brakes squeeling multiple times, and they’ve sent me away saying there was nothing wrong. The incident I like best, was when he said “I understand you’ve had some trouble with your lights (which cost a ridiculous amount to replace) so I went ahead and replaced them for you” (under warranty, right before my warranty was going to expire). He knew which lights tended to go when, and was looking out for me. I may be in the market for a new car soon, and one reason I’d consider another Volvo is “my guy” at that dealership.