Columbia Bookstore employees

wifey99999999
Wed, 03 Nov 2010 19:05:12 +0000

I recently ordered stuff online at their website, it took them 10 days to process an order, and when they finally shipped the order, they forgot to include the discount and shipped one fewer items than what I ordered. And there is still another order yet to be fulfilled after 15 days.

I tried to call them, and the dude who handles online order was never in his office (he seems to have a really short working hours), and his voice message is always full. I guess he hates listening to the complaints from customers… LOL. This is what I would call “outstanding customer service.”