Comparing cell phone companies

fendergirl
Sun, 27 Mar 2011 18:05:25 +0000

intparent, I have had a similar experience with them (without the sibling passing away part… sorry to hear about that). I had a basic plan and I added on text messaging at the time - it was unlimited to other verizon subscribers and had like maybe 250 messages to non verizon subscribers. my boyfriend was a verizon subscriber, my family was, etc. It worked out perfectly and the texting plan only cost about 10 dollars or something like that. Well fast forward to a break up, and me starting to hang out with this other guy. We exchanged phone numbers and sent quite a few texts. It never occured to me to ask him if he had verizon or not! I was having issues with my cell phone, so i took it into a verizon store to have it looked at. While the first tech was bringing up my account she mentioned to me that I was 400 texts over my 250! at like 20 cents or so each extra text, that would have been quite a surprise when my bill went through (it’s set on an auto withdraw!). She asked me if I would like to bump up to the next higher texting plan which was 5 dollars a month more and that she would be happy to back date it to my last billing cycle so that I didn’t have to pay for going over! I was so happy! I’ve since changed plans to something that has unlimited, but I thought it was such a nice offer and I’m glad she brought it up considering that wasn’t even why I went there!