computer purchase for son leaving for school

cobrat
Sat, 13 Aug 2011 17:01:15 +0000

Deskpotato:

What service plan providers do a good job? We are literally ON OUR WAY OUT THE DOOR to Best Buy with the intention of buying a Toshiba with a Geek Squad service plan but now I’m having second thoughts.

I want something with a carry-in or on-site service, not a mail-away plan. I don’t see who provides that.



I’d try to get it elsewhere other than Best Buy as unless things have changed within the last several months…even Best Buy sends off warranty repairs off to a repair site if it involves more than simple virus cleanings/system reinstalls. Also, a lot of clients I have were people who had unsatisfactory experiences with Geek Squad so I’m a bit wary there.

I’d check with your student’s college/university to see if they have onsite repairs and what brands/models they service. However, if the problem is beyond something simple…they’re likely to mail it off to an offsite repair shop/subcontractor as well.



Also, should I be buying the accidental damage plans? Those cost a mint.



Unless your student is supercareful about his/her notebook and has supercareful roommates…it would be a good idea to get one based on my experiences and observations of most college students.