Computer Reformatted - need to restore files-help!

violadad
Tue, 20 Jan 2009 21:46:45 +0000

D’s boyfriend, a techie by trade just cleared out the remnants of a couple of viruses (Backdoor.Tidserv and Packed.Generic.200). They got past the Windows firewall, but Norton Internet Security found them and eliminated the threat, but had left some residual commands that made computer unusable. He isolated the components and deleted the offending code.

His recommendation was to dump Internet Explorer and go to Mozilla Firefox as a browser. I did that, and everything seems ok now.

Good luck.