Costco Computer on the Fritz

abasket
Fri, 08 Oct 2010 22:36:53 +0000

Today I had another call from Costco Concierge saying “hi! Sony still is having a system restore so we still don’t know anything. Have a wonderful day!”

I’m going into my Costco store tomorrow w/receipt, my case number and my own log of calls made and notes of the no progress. If they won’t replace the computer, I’m going to try and get them to reimburse us for the cost of a new hard drive and the installation of it - and some type of guarantee that the warranty will still be intact.