Credit Card Applications Denied

sryrstress
Sat, 09 Jan 2010 10:39:39 +0000

I saw write the letter to the CEO. Corporate name and address should be available on the web. Send it certified, return receipt or somehow trackable. Several years ago, Blue Cross spent a year messing around, not paying claims ($55,000) for a drug they had pre-authorized. I spent HOURS (50-60 over 12 months) on the phone with incompetent clerks and superivors. Typed the letter, sent it overnight, had a call from the CEO’s administrative assistant by 1 p.m. the next day. All claims properly processed and given our own contacts at corporate HQ should a problem ever again arise.

Several similar experiences have taught me to go as far as possible to the top when necessary. Don’t take “no” from someone not able to say “yes”.