CVS Nightmare- Is it a national phenomenon?

Bromfield2
Wed, 17 Nov 2021 20:31:04 +0000

Follow up on my CVS story–I got an email survey from CVS after I went to get pain medication for H, which wasn’t available for two days. I think most of my answers were in the 4-5 category (on a 1-10 scale). To my surprise, I got an email today from CVS with an apology for not having the medication. Also, email said if I wanted to speak to the pharmacist about my complaint, I should list a day and time that I would be available and the pharmacist would call me. I guess not having medications must be an issue for them. I give CVS credit for responding.