Don't know where else to ask this

BillyMc
Thu, 17 Feb 2011 20:39:24 +0000

I was thinking of telling them “Look, the game was returned to you, and we’re not paying that fee. The only difference between you dropping the fee or not is that if you drop it you’ll actually have business from us in the future, and the only reason we lost the game in the first place was because I was young.”

Let me retort as they probably will: “We have X hundred paying customers a week who are willing to pay what they owe. Your account won’t make or break us. Conversely, we’re the only video store in town. You can pay what you owe if you want to rent from us. If not, I’m calling a debt collector, just because of you showing up here today. Have a nice day.”

May not be that harsh, but it’ll be as effective as trying to haggle with Walmart.