Etsy - hints for selling?

abasket
Mon, 06 Apr 2015 15:16:35 +0000

I’ve purchased several things from Etsy. Customer service has almost always been the outstanding point that brings me back:

good communication from seller - about everything from acknowledging order, to telling me when it’s shipped to providing tracking, etc.

packaging - items have been wrapped with care and often wrapped in some adorable way (jewelry, ornaments, etc.)

quick question answering - if I have asked questions I have gotten speedy quick answers!

great pictures online - very helpful!

business card included with order - great for reference back if I like the product.