HELP - College Board stonewalling me on sending scores

ColdWombat
Fri, 01 Sep 2023 20:58:56 +0000

I have no advice. I just want to sympathize with you. We had a super frustrating time with CB last year trying to get scores ordered as well. I spent hours on the phone with them (while on a work trip on the other side of the globe ). And I still couldn’t get correct info from the uninformed people on the phone.

I ended up having to dispute some of the charges with my credit card company (for the first time in my life) because they never sent the scores we’d ordered weeks earlier, but they sure charged me for it. We ended up doing several new orders of rushed scores because we just got weary of battling and had EA deadlines, like you. They did send those. Don’t even get me started on how asinine it is to have “rush delivery” of electronic scores that are sent with the push of a button…

You should be okay with the 10/1 EA deadline, and might even be okay with the 9/15 deadline. Just keep at it and don’t believe they’ve been sent until your kid sees the proof on the CB site and starts to see them populating in the school portals (the timing on that varies by school). If necessary, do a new rush order and then dispute the charge(s) of the order(s) that didn’t get fulfilled. Good luck and arrrggghhh!