Hotels - Direct reservations vs. Priceline,Expedia, etc

Novelisto
Mon, 12 Jan 2009 23:33:58 +0000

I am always amazed on TripAdvisor (and other such sites) that two people can stay at the same hotel in the same week and have such tremendously varying experiences. Enough so that one says ‘I’ll never stay at this chain again’ and the other says ‘I’ll come back here every chance I get.’ Is it the hotel, or the individual?