How Do You Prove You Never Received an Email

HImom
Sat, 02 Feb 2013 15:57:24 +0000

I would definitely complain and ask to speak with a supervisor and retention agent. Have had good results by being the squeaky wheel, especially if I can prove when I made payment and in what amount. They sometimes make me make the payment, INCLUDING any penalty and late fee and then refund the amount immediately because that’s the way their computer system works but have always gotten the full refund.

Sounds like you’re being scammed. It’s always a bit delicate when our kiddo is stuck in the system we’re being ripped off in. Good luck–I have complained to the system that my kids were in while they were at college and always got things straightened out and refunded to my satisfaction. I recommend it.