How Do You Prove You Never Received an Email

EPTR
Sat, 02 Feb 2013 15:53:22 +0000

I have always paid by paper. The complication came when this account was set up for my D because she is the actual customer. In the real world, WE pay it , as we do all of her college related bills, so the option was to have it set up automatically or count on my D to forward the bills to me in a timely fashion (eeeK!). I no longer have the auto pay going so I am cc’d on her billing statements which tells me that we have a bill or don’t have a bill. I then go to the website and pay using a credit card.

But I never got this particular bill! My balance was zero and then straight to a late charge for a charge she never received.