How was Scholars Day???

eadad
Thu, 30 Mar 2006 10:47:51 +0000

We had a mixup with one of the classes that DD was scheduled to attend on Monday. The prof had a conflict and was a no show. USC tried to reach us to tell us but we were having cell phone reception problems all weekend and never connected.

Upon returning home both DD and I had emails waiting for us apologizing for the confusion. Since then we have exchanged phone calls and at least 8 emails and they have arranged for the department chair and another person to call DD this weekend. I can’t begin to tell you how impressed we have been with their concern and the desire they have shown to make her feel really wanted.

As PAMom, Thumper and others have said in other posts and threads, they are very approachable, and honestly, I am amazed at the level of “touch” they have for a big, public institution.

On another note, I’m going to have to look into how good Cingular really is there because we all had problems with long switch/connect times, strange “unknown” caller IDs when calling each other and missed calls going straight to voice mail but not getting notified that we had either missed the call or had voice mail.