IRS Data Retrieval Tool & FAFSA

Peabodie
Tue, 27 Mar 2012 19:44:46 +0000

Oh, I have no problem at all getting to the IRS page with the info. But when I check the box and hit the button for submit, it takes me to a FAFSA error page that says the FAFSA site has encountered a problem, or is undergoing maintenance, and if you continue to get this error message, to contact them. Which I did. Weeks ago. They cannot figure out why I keep getting sent to this page, and we have tried everything they could come up with – using different browsers, emptying the cache, using different computers, trying it at different times of the day (and night), working with cookies and all kinds of other things that might cause a problem, but nothing works.