Is there laptop technical support at Pitt?

Southmom
Sat, 19 Mar 2011 21:04:12 +0000

My daughter will be an incoming engineering freshman at Pitt in the Fall. I’m having trouble finding clear information on their laptop program. At my other daughter’s college, if you purchase your laptop through the college and pay for the warranty, the help desk will handle all problems for four years at no extra cost (viruses, software issues, hardware issues, loaners if needed while the laptop is being repaired, etc…). Since my daughter at Pitt will be far from home, I’d love to pay for the same type of program so she has full-time support for any laptop-related issues. Does anyone know if such a program exists at the school? Thanks!