Is there laptop technical support at Pitt?

Southmom
Mon, 21 Mar 2011 15:03:08 +0000

Ok, that’s what I thought. We’re going to pay the extra $$$ to have the Lenovo warranty with next day repair service in her room so that should cover any hardware issues. We got burned with my other daughter’s college computer (named “Lemon”) and were really, really grateful to have the hardware repair service.

Another question for you…as far as the software goes, I believe I heard that she gets all of that at Pittstart. Does that include the Office package (Word, Excel, etc…), virus protection, and whatever is needed for Pitt? I know that we can order the Lenovo to be preloaded with software, but I’m thinking that it will be cheaper to purchase it at Pittstart and install it ourselves. Is that what most students do?

Thanks again for your help!