Naviance problem or incompetent GC?

aliceinw
Fri, 14 Jan 2011 16:51:58 +0000

Our HS uses Naviance but (at least last year) still uses the snail mail method of sending transcript packets, including requiring the students to fill out forms, turn in envelopes, pay $x per transcript, etc. It purported to use Naviance as a method for the teachers to submit recommendations, if the teacher was willing and the college had the capability. S’s teachers did this, from our end it looked like they had been properly requested and sent. Then something caused S to check with the college counselor - when he looked at the system report from his end, it became apparent that the recommendations were “stuck in the system” and had not been sent to the colleges. This discovery was made two days before the ED decision was to be made by his first choice college!! It all worked out in the end (S got in to ED school, and he is very happy there). Just a reminder that the new technology is not always better.