Paid twice, money back?

<p>Hi, I applied to Columbia College online and paid the fee online.</p>

<p>This morning, my dad was checking the bill and found out that for the fee has been paid twice so there goes $140.
Do you think I can get the $70 back?</p>

<p>I am afraid to bother because they might get annoyed and just cut me off??</p>

<p>Any suggestions please?</p>

<p>If you paid twice, the extra fee is non-refundable :frowning: I’m sorry that happened to you ><</p>

<p>Ask the admissions office directly. Don’t trust random people on an internet forum with personal financial transaction issues.</p>

<p>I would just send a short letter/fax to the admissions office. Attach a copy of your credit card statement showing the double charge, and ask them to please issue you a refund. Be polite and matter-of-fact, and there’s no reason they’ll be annoyed.</p>

<p>no, non-refundable means non-refundable. sorry ykp. but it means that columbia’s account doesn’t send payments to other personal accounts, and only receives them</p>

<p>Just try. If you do it politely, you’ll have nothing to lose.</p>

<p>I’m sure they’ll refund your dad’s card – they don’t want to rip you off. Maybe you should call or fax so you don’t have to email the card number</p>

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<p>No, you are absolutely wrong. Non-refundable means that you can’t get your $70 back because you want to withdraw your application (e.g., because you got in early somewhere else). Non-refundable doesn’t mean that Columbia will make you pay $140 because someone made a mistake. The kid will absolutely get his money back if he asks.</p>

<p>My ex also somehow accidentally paid twice when he was applying to Stanford last year. He freaked out about it, but admissions was very nice and straightforward about it and gave his money back, even though it said “non-refundable” on the app. Even though this is Columbia we’re talking about, I’m sure they won’t take your money like that due to a simple mistake…</p>

<p>They will refund your money. I don’t know what you think of the admissions department, but they’re not evil and will understand. Especially if this is a billing error on their part (which it most likely is), it will not in anyway negatively reflect upon your application.</p>

<p>A little birdie tells me that you should email <a href=“mailto:ugrad-ask@columbia.edu”>ugrad-ask@columbia.edu</a> to get your money back.</p>

<p>non-refundable means that one payment is non-refundable - the contrary posters are just being mean.</p>