Pay-as-you-go phone

Mansfield
Wed, 13 Apr 2011 17:21:22 +0000

I’ve been checking out the Jitterbug phone for my elderly mother.The phone itself seemed fine (although a bit expensive for the little use it would get). I had read some not-so-great reviews online of their customer service and unfortunately, it was true. The person I spoke with was arrogant and demeaning. Although you don’t have to lock into a contract, its very difficult to get them to stop billing you. After my experience, I would never recommend a Jitterbug.

We’re going to stick with a prepaid plan. Any advice for a simple phone with big numbers?