Rental car damage and insurance issues

NewHope33
Wed, 26 May 2010 12:52:43 +0000

SCM - I’m not sure any information your CC friends provide will be applicable to you and your S … so many different practices for states and rental companies and insurance policies. But it can’t hurt to collect a few experiences others have had.

Hertz/California - Hit a car making an illegal turn in front of me. No police report as they refused to come due to lack of injury. Never heard a thing … Hertz took care of it entirely.

Alamo/Florida - Got run into from behind. Police report indicated other driver at fault. Alamo immediately started calling to ask for my insurance information. I sent them a copy of the police report. They responded by repeating demands for my insurance information.

Dollar/New Orleans - Trumped up claim that I’d damaged interior of car … damage they “hadn’t noticed” when inspecting the car when I turned it in. I called the credit card company and got a ridiculously bad answer … something like “you have a million dollar limit on your insurance? We’ll cover anything above that number.” I called back a couple days later and this time the answer was “We’ll cover anything your insurance doesn’t.” I still don’t know what the correct answer is … Dollar withdrew their claim.

It’s my understanding that personal items stolen from an automobile are covered under the homeowners policy. Unless the deductible is really low … or this type of loss falls under the zero deductible portion of the policy … you may be out of luck on the camera.