Rental car damage and insurance issues

swimcatsmom
Wed, 26 May 2010 12:10:49 +0000

My son recently flew out west for a job interview and had to hire a rental car (expensive when you are under 25!) He decided to pay the extra insurance. Unfortunately the car was broken into, his camera stolen, and a car window smashed in the process. He did all the right things - called the police, filed a report, did the necessary paperwork with the rental company and they gave him a replacement car. Now he received a letter about the damage and asking for his insurance or credit card details if those are responsible for the damage or otherwise is he going to pay for it. I’m confused -isn’t that what the extra money he paid for insurance is supposed to cover?

He’s dealing with himself but I’d like some back up info in case he needs it.

He paid for the car with our credit card that he is on and I think it may cover him for the damages if need be. But as he paid for the extra insurance it seems like they are getting (pocketing?) the extra money for that then trying to get someone else to pay anyway.

Also might his stolen camera be covered by the insurance or credit card? It wasn’t a real expensive one ($125 maybe) but it would be nice if he could replace it.