Rental car damage and insurance issues

NewHope33
Wed, 26 May 2010 13:49:28 +0000

^^ SCM - Since your S purchased the optional insurance, that should take care of it. If Enterprise in insistent … and I don’t think they will be as I’ve had good luck with the company … you can encourage them “do the right thing” by turning the inquiry around:

"Dear Enterprise, Since I purchased your company’s optional insurance, MY insurance company needs the following information, which I’d appreciate you send to my address via REGISTERED MAIL:


Specifics of the damage
Either the Estimate to fix, or actual cost of the repair
The reason why the optional insurance did not cover the damage.


Feel free to include any other information you consider pertinent to your claim.

Yours sincerely,"