Sundance Plaza Hotel?

irishmary203
Mon, 20 Sep 2010 08:44:51 +0000

I have driven past the Sundance several times on my visits down to Wake and to be honest from the outside, at least, it looks very nice. I have stayed at several hotels in WS and honestly they have all been about the same. I have stayed at Fairfield Inn, Holiday Inn, Residence Inn. Fairfield Inn was the nicest but it is way out by the Hanes Mall. Holiday Inn was typical for a HI but it is way up on University Pkwy. This past Aug I stayed at the Residence Inn (good location to campus). Had a bit of a problem at check in as I had reserved (in Feb. no less) a bi-level room and when I got there they told me something that still to this day cannot confirm. They told me that the person who had spent the previous night in the room decided to stay for an additional night. The desk clerk told me NC law says that if they have a paying customer who wishes to extend their stay that they can and it is the responsibility of the hotel to put the pending guest (me) in a room of equal accomodations (they offered me two rooms with a king bed in each even though my bi level had 3 beds). If they were unable to give me equal rooms then they had to put me up at a hotel of equal value with same accomodations. I have searched hospitality law in NC and cannot find this anywhere! Originally I thought I would need the bigger room when I made the reservation so it wasn’t really a big deal that this happened since it was just me (my son stayed at the dorm). My husband jokes that we should go down to WS on Thursday of parents weekend and check into the Courtyard and say we want to stay through the weekend. (Courtyard was already booked when I made Parents Weekend Plans). Has anyone ever heard of this ridiculous “law”???