unresponsive admission counselor - is this the norm?

FXMom98
Thu, 07 Apr 2016 22:29:24 +0000

Thanks for the responses. For the school she is considering, it is very specialized and different from the more traditional liberal arts schools that we are comparing it to…and that’s one reason why I have a lot of concerns.

One of my questions is how easy it is to change majors since I have read that many of them are closed. You have to enter as a freshman and that’s it. But the website is unclear as to what options she would have if she wanted to switch.

She was accepted into the Honors Program. But again, there is little information about what this means on the website. I know some honors programs don’t really offer very much – other than the name – while others have special classes, housing, and registration priorities – so we are trying to see what benefits she would have.

Regarding parents vs. students calling…At first, we left all of the fact-finding up to her. She flew out to the college by herself to visit and really liked it. But when we asked her for details about the programs, she didn’t know the answers. Even setting the visit up was difficult. She had to write several email requests…no response. It wasn’t until I called to ask to speak to the Dean of Admissions that they finally responded to her.

I thought that part of the job of admissions is getting the admitted kids to actually go…which benefits their numbers…so shouldn’t they do this by answering parents’ questions? I really don’t think of this as helicopter parenting, but since we are paying for it, I think we as parents should be able to ask questions ourself, and not through our children.

And while I know that Admissions may not be reflective of the entire school, it’s not giving me a very good impression.

I’ll try the suggestions – getting my daughter to write the email and seeing if there’s a new student office or something. The admissions letter that we got said to direct questions to her counselor, which is what I have been doing. So it just seems odd that no one is responding…especially when all of the other colleges have been so easy to get information from.