Verizon Wireless - should I file a complaint?

lorelei2702
Tue, 01 Sep 2009 09:56:33 +0000

When we switched from Verizon to AT&T and iPHone, they downloaded the directories from the Verizon phones onto the iPhones at the AT&T store. We bought the iPhones at AT&T store, we added a new family plan # while in a different state (it took the AT&T chap over an hour to arrange it, complicated because of different computer system in originating state, but he persevered until it worked, and this was for a free phone with $9.99 monthly fee…I was impressed with his effort!)