Verizon Wireless - should I file a complaint?

Lafalum84
Mon, 31 Aug 2009 21:40:23 +0000

The problem is that now S is at college, 5 hours away. I can order the phones online and request that the numbers be “ported,” I assume that actual process does not begin until we have the new phones in hand and enter a certain code. According to Verizon’s website we would be able to make outgoing calls with the new phones but not receive incoming calls until “porting” is complete, probably 4 - 24 hours. But I don’t know if I can have S’s phone delivered directly to him, or if I have to do all the porting here and then overnight the phone to him. He’d be phoneless for 24 - 48 hours.