Verizon Wireless - should I file a complaint?

AnudduhMom
Tue, 01 Sep 2009 09:44:14 +0000

BCEagle91 in post ~#14 – I’m happy to tell you this isn’t true:

To get an idea of sleazy on Verizon’s part, the phone that I have has a camera as do a lot of phones today and it has bluetooth and modem capability. With every vendor but Verizon, you can download pictures from your phone to your computer. The hardware and software on the phone allow you to do this.

Verizon disables the ability to do this. You have to email the picture to yourself to get it off the phone at a charge of 75 cents a picture. I’ve seen frustrated customers that read the specs of the phone and assume that they can use the features of the hardware and operating system only to get mad when they find a useful feature disabled.



I have a Verizon Motorola phone and I’m sending photos from it as I write this, completely free of charge and easy.
Go to Media Center
Picture & Video, My Pictures
Find Photo you want to send
Click Options, Click Send
Send Using 2. Bluetooth
Bluetooth Menu (your computer’s Bluetooth function must be on for the phone to find it)
Will search for your computer’s Bluetooth, wait a few seconds
Finds it and stores it on your phone
Click the Bluetooth device you want to send photos to
Phone will ask you “Do you want to send to AnudduhMom’s Computer”
A window pops up on your computer screen, hit Accept
Open Incoming File Transfer
On your HD – there’s your photo!
Free, and it takes about 20 seconds

Also I can email the photos to myself free, but bluetooth is easier.

Re: the poster who mentioned the early-cancellation fee with Verizon. We just did this a couple of weeks ago when S2 switched to the iPhone (at&t). At Best Buy they told us it was $200, but at the Apple store the Verizon early-cancellation was $115. The Apple store told us that verizon’s fee goes down $15 every month of the 2 year contract. I’m not sure why there was a discrepancy, but maybe Best Buy takes a cut?

Anyway, I’d suggest anyone making the switch to iPhone to just go to an Apple store if you can. They know the ins and outs of Verizon, will port your number and do your contract, the roving salesman swipes your card, and off you go in 20 min. with a new iPhone and contract. HOWEVER – if you need to transfer your stored phone numbers or other data from a Verizon phone, you have to go to the Verizon store and pay $10, but they can do it on the spot (with a huge dose of taking-it-personally attitude). I thought the saleswoman was going to break the pins on S2’s new iPhone she jammed the cable in so hard!

Someone posted (sorry, I forget who) that they hope verizon will pick up the iPhone soon. That’s not likely, as Offended Verizon Manager told me. They said they “rejected” the Apple offer, as the iPhone battery is not removable (whatevah).