Who I could complain to?

CoffeeRumCake
Sun, 26 Apr 2009 21:37:00 +0000

So I’m not sure this is where I’d get the best answers for this, but this place tends to have people who know just about everything, so I thought I’d give it a try.

So I’ve had a lot of issues with Emory’s financial aid office. Not only did they mess up my files (multiple times), but when I tried to talk to them and ask them about it, they were really really rude, and unhelpful, and acted like it was somehow my fault they lost or misread my files. Actually, the continuous conflicts with them were part of the reason I decided I’d rather not go there. I really don’t want to have to deal with this every time I need financial assistance with anything, and the school I did decide on was so nice about financial aid; talking to me about any questions I had, and trying to make sure they did all they could to help me afford college. Emory’s aid office just didn’t seem to care what happened to admitted students, and it really put me off the school.

I also found out that its not just me, that a lot of people have problems with the office, and I think I should say something to Emory about it, because it wasn’t just that they were a little unhelpful or disorganized, but that they were just total and complete jerks. So any ideas who it might be useful to talk to this about?

Sorry it was a bit long, I’m not trying to whine to you guys, just letting explaining that it wasn’t just me overreacting to someone being a little rude, I really do think something should be done about the way they act.